FAQs

Why do I need a pet waste removal service?

I think we can all agree that pet waste is an unsightly, smelly, and unavoidable hazard. Even more, pet waste may be riddled with bacteria and harmful parasites that can infect our furry friends and people alike. That is where our dedicated team of Troops will invade and erase your waste problem. We specialize in the doodoo dirty work so you don’t have to.

How do I start pet waste pickup service?

Complete our form and we'll get back with you. 

Email us at service@scooptroophtx.com.

Call or text us at (832) 321-POOP (7667)

How often do you come to our property to pick up dog poop or cat litter?

We are happy to visit for a one-time clean or on a recurring basis. Customizable packages are available to tailor your needs.

What if I am not satisfied with the work?

We guarantee our work and your satisfaction is our top priority. We offer a quality of service that simply cannot be matched by our competitors.

 

If you are dissatisfied with your service, give us a call and we will make it right.

What do you do with the pet waste?

We haul off the pet waste and dispose of it per city ordinance. 

What is the bad weather policy?

Rain or shine, we leave no turd behind!

If severe weather conditions arise, you will be notified by text message or phone call of cancellation. In most cases, services will be rescheduled next day or later that same week. If rescheduling is not a viable option due to ongoing weather conditions, service will resume the following week as scheduled.

Why should I use Scoop Troop's professional pet waste removal service ?

Pet ownership brings enjoyment into everyone's lives and so does that one smelly problem that cannot be avoided - the pet waste. Luckily for you, Scoop Troop offers a pet waste removal service with care and attention to detail like no other.

 

We eliminate the pet waste, odors and germs associated with your furry companion. We take pride in being Houston's most trusted leader for your pet waste removal needs.

What form of payment are accepted?

We accept all major credit and debit cards as payment as well as payment through PayPal, Venmo, Cash App, Zelle. 

We offer customizable invoices for recurring services.

Services are billed at the beginning of each month and must be paid in full before your scheduled service date or paid for in person at the time of services performed. 

If for any reason services must be paused, skipped or cancelled, a refund in the prorated amount will be issued.